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Virtual Passes Available! Book Before Next Thursday For £299! How Are 28 Process Excellence Practitioners Capitalising On The Opportunity To Deliver Leaner, More Agile & Efficient Process & Business Improvements? 

Drive Engaged Cultures & Tech Efficiencies To Boost Organisational Performance & Sustain Excellence For Continuous Process & Business Improvements: Overcome Barriers To Success To Drive & Maintain A Culture Of Excellence & Continuous Improvement By Engaging People Around Improvement Strategies & Visions, Implementing Emerging Technologies, Automation & Digital Tools, Creating Flexible Methodologies & Organisational Frameworks To Secure Long-Lasting, Measurable, Value-Adding Results. 
A One-Day Practitioner-Led Conference & Networking Event, 12th May 2021, London or Online.  Virtual Tickets Also Available. If there are Government restrictions at the time, the conference will take place online on our dedicated virtual platform.

28 PEX Directors Reveal How To Drive Engaged Cultures & Tech Efficiencies To Boost Organisational Performance & Sustain Excellence For Continuous Process & Business Improvements: Overcome Barriers To Success To Drive & Maintain A Culture Of Excellence & Continuous Improvement By Engaging People Around Improvement Strategies & Visions, Implementing Emerging Technologies, Automation & Digital Tools, Creating Flexible Methodologies & Organisational Frameworks To Secure Long-Lasting, Measurable, Value-Adding Results. A One-Day Practitioner-Led Conference & Networking Event, 12th May 2021 in London. 

28 Process & Business Improvement Professionals From Industry-Leading Brands Reveal How To Drive & Maintain A Culture Of Excellence & Continuous Improvement By Engaging People Around Improvement Strategies & Visions To Secure Long-Lasting, Measurable, Value-Adding Results


 

 

  1. Win Over Teams & Change Cultures: Embed an improvement culture into your team’s DNA for successful, sustained process improvement and business benefits
  2. Streamline With Emerging Tech & Tools In A Data-Driven World: Where and when to implement robust digital technologies to simplify processes and maximise profits
  3. AI, Machine Learning, RPA In Practice: Implement the right technologies and automation opportunities to drive business-wide efficiencies and successes
  4. Engage Leaders & Secure Buy-In: Communicate with and influence leaders to fuel progress throughout the organisation
  5. Critically Evaluate Your Methodologies: Create an effective and robust framework that works for your organisation and delivers sustained results
  6. Sustain Improvements, Overcome Resistance & Change Fatigue: Track and measure processes to achieve real impact that can be sustained long-term
  7. Benchmark Performance, Measure ROI: Do you have the right KPIs to accurately determine results? And how to get the board on board!
  8. Real-Life Experience Sharing & Lessons Learnt: Battle resistance to change and break down barriers to improvement
  9. Align Strategy & Vision To Ensure Business-Backing Results: Achieve company goals with a laser focus on improvements that are aligned to the bigger picture

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Why Attend This Conference?


  • 28 New Speakers, Practical Case Studies, Real-Life Experiences
  • 100% Satisfaction Rating 2019 Event
  • NEW! Automation Double Perspective
  • Interactive Voting & Q&A
  • International Perspectives
  • Crisis COVID-19 impact
  • 6 Informal Peer-To-Peer Discussions: A) Grassroot Engagement B) Lean C) Agile D) Change E) Psychology of People F) PEX In An Office Environment

Who Attends This Conference?


Senior-level professionals with job titles including:

  • Business Improvement
  • Operations
  • Process
  • Continuous Improvement

The Process & Business Improvement Conference - Engaging People, Tech Efficiencies At A Glance

28

Senior-Level Speakers

9

Advanced Topic Streams

100%

Satisfaction At 2019 Event

10

Years Leading The Conference Market

1

Inspiring, Exciting Day

How Does The Virtual Process & Business Improvement Conference Work?


 

Inspiring Speakers - Listen to market-leading, brand-side speakers as they share their hard-won insights and experiences with hot topic presentations and panels

Connect & Network - Networking is easy with the use of our discussion board, direct messaging facility, meeting request buttons, live polling and social media feed. Have your say and meet the other attendees

Live Chat - Pose your own questions and comment via the live chat function and interact with other delegates and speakers in real time

Virtual Roundtables & Peer Discussions - There will be breakout discussions during the day to discuss specific areas of interest with like-minded attendees to tailor your experience

Virtual Exhibition - Explore the 'virtual exhibition stands' and speak directly to our carefully-chosen exhibitors to help you tackle your business challenges directly

Virtual Face-To-Face Meetings - Start a conversation with fellow delegates or exhibitors and discuss your individual needs and challenges one-to-one.

Go Virtual - It’s Easy! All you need is good internet access and a password which we will provide. No need to download any specific software or apps. Presentations and panels are live, and you can type in questions or comments to our Q&A section, live polling or social feed. If you would like to participate in any breakout discussions, it’s just a normal zoom call. You can also direct message or request a meeting with any of the other attendees on the online platform. Sessions will be recorded and will be available as on-demand content for a short while after the event.

Why Not Get Involved With The Process & Business Improvement Conference?

Can You Help Brands Increase Process Excellence Efficiencies And Operational Performance? For more information on how speak, exhibit or arrange one-to-one meetings at this market-leading conference, please call +44 (0) 20 3479 2299 or email partner@processexcellenceconference.com.

Book an exhibition stand and two delegate passes before this Thursday for just £1,999+VAT (Save £800). Click here to book your stand. Exhibition space is limited and will be issued on a first-come, first-served basis.

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2020 Sponsors Include...

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Celonis-Logo-Hibiscus

Here's what previous sponsors of our process excellence conferences have to say:


"Interesting format and networking opportunity."

kaizen

"Excellent opportunity to get across the latest trends in operational excellence."

promapp

Engaging Teams, Changing Cultures • Automation: Tech Implementation In Practice • Tech Efficiencies • Strategy & Vision • Evaluating Methodologies • Sustaining Improvements • Measuring Results • Overcoming Barriers • Engaging Leaders, Securing Buy-In

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Successfully Embedding Cultures Of Improvement & Continuous & Process Excellence By Exploring Effective Technology Implementation That Will Achieve Sustainable, Big Picture Results: Overcome Barriers To Success To Drive & Maintain A Culture Of Excellence & Continuous Improvement By Engaging People Around Improvement Strategies & Visions, Implementing Emerging Technologies, Automation & New Digital Tools, Creating Flexible Methodologies & Organisational Frameworks To Secure Long-Lasting, Measurable, Value-Adding Results

For The Full Process & Business Improvement Conference Programme Outline, Click Here >>

08.30 Registration, Morning Coffee & Objective Setting

09.00 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks

Duncan Beach
Global Head of Process Engineering & Automation
Commercial Banking, HSBC

ENGAGING TEAMS, CHANGING CULTURES | Q&A & PANEL DISCUSSION

09.20 Engage People, Change Cultures & Embed Improvement Into Your Team’s DNA For Successful, Sustained Process & Business Improvements

Jackie Francis
Head of Operational Readiness & Change Governance
Virgin Media

Ashutosh Pandey
Head of Strategic Quality Transformation
Nokia

Darren Yeates
Agile Transformation Lead
NatWest

Sonia Strang
Head of Business Change Global Transformation Office
British American Tobacco

Hina Agarwal
Product Owner/Agile Business Analyst
Trainline

Rosa Salamone
Continuous Improvement Manager
Boots UK

Jacquie Heany
Director of People & Business Excellence
World Vision UK

AUTOMATION: TECH IMPLEMENTATION | DOUBLE PERSPECTIVE DISCUSSION

09.50 AI, Machine Learning, RPA…Capitalise On Evolving Technologies & Automation Opportunities To Implement Organisational Goals & Drive Business- Wide Improvements

09.50 Perspective One
Ravinder Singh Assi
Vice President - Digitalisation & Automation
Deutsche Bank

10.10 Perspective Two
Darren Diprose
Head of Mobile Web Chat & AI Solutions
British Gas

10.30 Morning Refreshment Break With Informal Networking

TECH EFFICIENCIES | START-UP FOCUS

11.00 Capitalise On Emerging Technologies & New Tools To Simplify Processes, Drive Efficiencies & Really Reap The Benefits Of Digital Innovation

Christopher Thomas
Head of Business Improvement & Innovation
Bristol Water

11.20 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@processexcellenceconference.com.

STRATEGY & VISION

11.50 Avoid Improvement For Improvement’s Sake! Ensure Process & Business Improvement Is Closely Tied To Organisational Goals To Secure Business- Backing Results

Darren Yeates
Agile Transformation Lead
NatWest

INFORMAL BREAKOUT DISCUSSIONS

12.10 Informal Breakout Discussions

A) Pace Of Change
Steve Petrie
Business Performance Director
Balfour Beatty

B) Psychology Of People
Gwen Turner
Head of HR Strategic Planning & Process Improvement
Trinity College Dublin

C) Agile
Hina Agarwal
Product Owner/Agile Business Analyst
Trainline

 

D) Grassroot Engagement
Carl Grayson
Continuous Improvement Manager
Royal Air Force (RAF)

E) PEX In An Office Environment
Alco Jensema
Continuous Improvement Lead EU & ANZ
McDonald’s

F) Lean
Tim Perkins (MBB)
Head of Performance & Continuous Improvement
AstraZeneca

COVID-19 IMPACT | DELEGATE DISCUSSION

13.10 Share Best Practice With Your Peers About Tactics & Tips To Mitigate The Impact Of Coronavirus, Proactively Prepare For Future Crises & Reinforce Business Resilience During Uncertain Times

13.40 Afternoon Chair’s Opening Remarks

METHODOLOGIES | Q&A & PANEL DISCUSSION

13.50 Critically Evaluate Existing & Evolving Methodologies To Optimise & Create Robust Business Improvement Frameworks & Secure Process Improvement Success

Shelley Davies
Director, Process Excellence & Automation - Group Business Services
BT

Claudine Berger
Continuous Improvement Expert – Nestlé Swiss Market
Nestlé

Adrian Richardson, Director for
Continuous Quality Improvement Frimley Health
NHS Foundation Trust

James Harley
Head of Continuous Improvement & Automation
Bupa

Brett Sneddon
Head of Automation
Commercial Banking, HSBC

SUSTAINING IMPROVEMENTS

14.20 Overcome Change Fatigue, Resistance & Wider Challenges To Sustain Improvements & Embed Them Into Business-As-Usual

Will Burrows
Continuous Improvement Project Manager
Halfords

MEASURING RESULTS

14.40 Interpret Intangible & Hard Metrics To Determine ROI, Benchmark Performance, Assess Progress & Measure Impact

Emily Viarnaud
Operational Excellence Manager
Costa Express

15.00 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@processexcellenceconference.com.

INTERACTIVE SESSION

16.00 Interactive Engagement Games

Sarah Wooledge
Continuous Improvement Manager
The Binding Site

OVERCOMING BARRIERS | Q&A & PANEL DISCUSSION

16.20 Real-Life Experience Sharing: Lessons Learnt & Tips For Success 

Gwen Turner
Head of HR Strategic Planning & Process Improvement
Trinity College Dublin

Sarah Wooledge
Continuous Improvement Manager
The Binding Site

Barry Jehu
Head of Continuous Improvement
Polypipe

Anshuman Pandit
Continuous Improvement Champion
Action for Children

Josh Kumar
Process Automation Manager
E.ON UK

ENGAGING LEADERS, SECURING BUY-IN | INTERNATIONAL PERSPECTIVE

16.50 Win Over Leaders & Managers To Secure Buy-In Throughout Your Business & Fuel Long-Term Process & Business Improvement

Pedro Matos
Chief Quality & Business Excellence Officer, Member of the Management Board
Apollo Tyres

17.10 Chair’s Closing Remarks & Official Close Of Conference

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Global Insight Conferences is a rapidly-expanding and highly entrepreneurial conference company.  We only employ individuals who are passionate about conferences, passionate about their personal growth and performance and passionate about being the best.  Please send your CV with a covering letter to hr@globalinsightconferences.com.