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Please kindly check the Troubleshooting tab before the conference starts to try and avoid the most common access issues (usually on private settings etc).
New Ways To Drive Engaged Cultures & Tech Efficiencies, Boost Organisational Performance & Sustain Excellence For Continuous Process & Business Improvements In Our Changed Reality:
Fresh, Innovative Strategies To Overcome Barriers To Success & Re-Envision A Culture Of Excellence & Continuous Improvement By Engaging People Around Improvement Strategies & Visions, Implementing Emerging Technologies, Automation & Digital Tools, Creating Flexible Methodologies & Organisational Frameworks To Secure Long-Lasting, Measurable, Value-Adding Results. A Virtual, One-Day Practitioner-Led Conference & Networking Event, 12th May 2021. Group Discounts Available! Please call +44 (0)20 3479 2299 for more details.
29 Process & Business Improvement Professionals From Industry-Leading Brands Reveal How To Drive & Maintain A Culture Of Excellence & Continuous Improvement By Engaging People Around Improvement Strategies & Visions To Secure Long-Lasting, Measurable, Value-Adding Results
- Win Over Teams & Change Cultures In The Post-Covid Landscape: Embed an improvement culture into your team’s DNA for successful, sustained process improvement and business benefits – no matter where your workforce is based
- Streamline With Emerging Tech & Tools In A Data-Driven, Digital World: Where and when to implement robust digital technologies to simplify processes and maximise profits
- AI, Machine Learning, RPA In Practice: Implement the right technologies and automation opportunities to drive business-wide efficiencies and successes
- Engage Leaders & Secure Buy-In: Communicate with and influence leaders – in-person or remotely - to fuel progress throughout the organisation
- Critically Evaluate Your Methodologies: Create an effective and robust framework that works for your organisation and delivers sustained results
- Sustain Improvements, Overcome Resistance & Change Fatigue: Track and measure processes to achieve real impact that can be sustained long-term
- Benchmark Performance, Measure ROI: Do you have the right KPIs to accurately determine results? And how to get the board on board!
- Real-Life Experience Sharing & Lessons Learnt: Battle resistance to change and break down barriers to improvement in the increasingly complex post-COVID environment
- Align Strategy & Vision To Ensure Business-Backing Results: Achieve company goals with a laser focus on improvements that are aligned to the bigger picture
Proudly Sponsored By...
Why Attend This Conference?
- 29 New Speakers, Practical Case Studies, Real-Life Experiences
- 100% Satisfaction Rating 2019 Event
- NEW! Automation Double Perspective
- Interactive Voting & Q&A
- International Perspectives
- Crisis COVID-19 impact
- 6 Informal Peer-To-Peer Discussions: A) Grassroot Engagement B) Lean C) Agile D) Change E) Psychology of People F) PEX In An Office Environment
Who Attends This Conference?
Senior-level professionals with job titles including:
- Business Improvement
- Operations
- Process
- Continuous Improvement
How Does The Virtual Process & Business Improvement Conference Work?
Inspiring Speakers - Listen to market-leading, brand-side speakers as they share their hard-won insights and experiences with hot topic presentations and panels
Connect & Network - Networking is easy with the use of our discussion board, direct messaging facility, meeting request buttons, live polling and social media feed. Have your say and meet the other attendees
Live Chat - Pose your own questions and comment via the live chat function and interact with other delegates and speakers in real time
Virtual Roundtables & Peer Discussions - There will be breakout discussions during the day to discuss specific areas of interest with like-minded attendees to tailor your experience
Virtual Exhibition - Explore the 'virtual exhibition stands' and speak directly to our carefully-chosen exhibitors to help you tackle your business challenges directly
Virtual Face-To-Face Meetings - Start a conversation with fellow delegates or exhibitors and discuss your individual needs and challenges one-to-one.
Go Virtual - It’s Easy! All you need is good internet access and a password which we will provide. Presentations and panels are live, and you can type in questions or comments to our Q&A section, live polling or social feed. If you would like to participate in any breakout discussions, it’s just a normal zoom call. You can also direct message or request a meeting with any of the other attendees on the online platform. Sessions will be recorded and will be available as on-demand content for a short while after the event.
Get Involved With The Process & Business Improvement Conference!
Can You Help Brands Increase Process Excellence Efficiencies And Operational Performance? For more information on how speak or arrange one-to-one meetings at this market-leading conference, please call +44 (0) 20 3479 2299 or email partner@processexcellenceconference.com.
Here's what previous sponsors of our process excellence conferences have to say:
"Interesting format and networking opportunity."
"Excellent opportunity to get across the latest trends in operational excellence."
Engaging Teams, Changing Cultures • Automation: Tech Implementation In Practice • Tech Efficiencies • Strategy & Vision • Evaluating Methodologies • Sustaining Improvements • Measuring Results • Overcoming Barriers • Engaging Leaders, Securing Buy-In
New Ways To Drive Engaged Cultures & Tech Efficiencies, Boost Organisational Performance & Sustain Excellence For Continuous Process & Business Improvements In Our Changed Reality:
Fresh, Innovative Strategies To Overcome Barriers To Success & Re-Envision A Culture Of Excellence & Continuous Improvement By Engaging People Around Improvement Strategies & Visions, Implementing Emerging Technologies, Automation & Digital Tools, Creating Flexible Methodologies & Organisational Frameworks To Secure Long-Lasting, Measurable, Value-Adding Results. A Virtual, One-Day Practitioner-Led Conference & Networking Event, 12th May 2021. Group Discounts Available! Please call +44 (0)20 3479 2299 for more details.
08.40 Registration, Morning Coffee & Objective Setting
09.00 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks
Duncan Beach
Global Head of Process Engineering & Automation
Commercial Banking, HSBC
ENGAGING TEAMS, CHANGING CULTURES | Q&A & PANEL DISCUSSION
09.20 Engage People, Change Cultures & Embed Improvement Into Your Team’s DNA For Successful, Sustained Process & Business Improvements
Jackie Francis
Head of Operational Readiness & Change Governance
Virgin Media
Ashutosh Pandey
Head of Strategic Quality Transformation
Nokia
Darren Yeates
Agile Transformation Lead
NatWest
Hina Agarwal
Product Owner/Agile Business Analyst
Trainline
Rosa Salamone
Continuous Improvement Manager
Boots UK
Jacquie Heany
Director of People & Business Excellence
World Vision UK
AUTOMATION: TECH IMPLEMENTATION
10.00 AI, Machine Learning, RPA…Capitalise On Evolving Technologies & Automation Opportunities To Implement Organisational Goals & Drive Business- Wide Improvements
Ravinder Singh Assi
Vice President - Digitalisation & Automation
Deutsche Bank
TECH EFFICIENCIES | START-UP FOCUS
10.20 Capitalise On Emerging Technologies & New Tools To Simplify Processes, Drive Efficiencies & Really Reap The Benefits Of Digital Innovation
Christopher Thomas
Head of Business Improvement & Innovation
Bristol Water
BONUS SESSION
10.40 Beyond Online Collaboration – Where Next For Continuous Improvement?
- Sets out four post-pandemic challenges and opportunities for the CI community
- Establishes a three-horizon model for the future development of CI practice in response to the challenges
- Defines and gives examples of Intelligent Improvement
- Defines the possibilities of Augmented Improvement and how this can be unlocked
- Q&A with Andrew Cogan, Head of Consulting, Siemens Healthineers - learning from delivery of improvement at the NHS front line
- Summary of Insights
Jon Armstrong
Founding Partner
Changeway®
Andrew Cogan, Head of Departmental Consulting, Siemens Healthcare Limited
11.00 Morning Refreshment Break With Informal Networking
INNOVATION IN CULTURAL TRANSFORMATION
11.30 Avoid Improvement For Improvement’s Sake! Ensure Process & Business Improvement Is Closely Tied To Organisational Goals To Secure Business- Backing Results
Darren Yeates
Agile Transformation Lead
NatWest
BONUS SESSION
11.50 How BMI Drove Value with Process Mining in Just 3 Months
Ramping up a software solution to a global enterprise level can be very complex. Join BMI’s session to see how the manufacturer of roofing and waterproofing products rolled out the Celonis EMS to 14 processes and 3 markets in as little as 3 months, while already creating value. Learn from Justin Gleisner, Planning, Logistics & Warehousing Director for DACH and Eastern Europe, how Celonis accelerates their journey to operational excellence and minimizes risks during their global system migration initiative.
Justin Gleisner
Planning, Logistics & Warehousing Director
BMI Group
INFORMAL BREAKOUT DISCUSSIONS
12.10 Informal Breakout Discussions
A) Pace Of Change
Steve Petrie
Business Performance Director
Balfour Beatty
B) Psychology Of People
Gwen Turner
Head of HR Strategic Planning & Process Improvement
Trinity College Dublin
C) Agile
Hina Agarwal
Product Owner/Agile Business Analyst
Trainline
12.30 Lunch Break
D) Grassroot Engagement
E) PEX In An Office Environment
Alco Jensema
Continuous Improvement Lead EU & ANZ
McDonald’s
F) Lean
Tim Perkins (MBB)
Head of Performance & Continuous Improvement
AstraZeneca
13.30 Afternoon Chair’s Opening Remarks
Sarah Wooledge
Continuous Improvement Manager
The Binding Site
METHODOLOGIES | Q&A & PANEL DISCUSSION
13.40 Critically Evaluate Existing & Evolving Methodologies To Optimise & Create Robust Business Improvement Frameworks & Secure Process Improvement Success
Shelley Davies
Director, Process Excellence & Automation - Group Business Services
BT
Claudine Berger
Former Continuous Improvement Expert
Nestlé Swiss Market
Adrian Richardson, Director for
Continuous Quality Improvement Frimley Health
NHS Foundation Trust
James Harley
Head of Continuous Improvement & Automation
Bupa
Brett Sneddon
Head of Automation
Commercial Banking, HSBC
SUSTAINING IMPROVEMENTS
14.20 Overcome Change Fatigue, Resistance & Wider Challenges To Sustain Improvements & Embed Them Into Business-As-Usual
Will Burrows
Continuous Improvement Project Manager
Halfords
BONUS SESSION
15.05 Moving from diagnostics to continuous process improvement – A Practical Guide to Process Intelligence
- Generating data-based business requirements and value propositions.
- Challenges of business transformation
- Best practices for process mining
- Tools for understanding your processes
- How Process Intelligence helped TriNet solve a range of business problems.
Richard Rabin
Product Manager
ABBYY Process Intelligence
MEASURING RESULTS
15.05 Interpret Intangible & Hard Metrics To Determine ROI, Benchmark Performance, Assess Progress & Measure Impact
Emily Viarnaud
Former Operational Excellence Manager
Costa Express
INTERACTIVE SESSION
15.55 Interactive Engagement In A Post-Covid World
Sarah Wooledge
Continuous Improvement Manager
The Binding Site
OVERCOMING BARRIERS | Q&A & PANEL DISCUSSION
16.15 Real-Life Experience Sharing: Lessons Learnt & Tips For Success
Gwen Turner
Head of HR Strategic Planning & Process Improvement
Trinity College Dublin
Barry Jehu
Head of Continuous Improvement
Polypipe
Anshuman Pandit
Continuous Improvement Champion
Action for Children
Josh Kumar
Process Automation Manager
E.ON UK
ENGAGING LEADERS, SECURING BUY-IN | INTERNATIONAL PERSPECTIVE
16.55 Win Over Leaders & Managers To Secure Buy-In Throughout Your Business & Fuel Long-Term Process & Business Improvement
Pedro Matos
Chief Quality & Business Excellence Officer, Member of the Management Board
Apollo Tyres
17.00 Chair’s Closing Remarks & Official Close Of Conference
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