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In 1 Day, Discover How 22 Process & Business Improvement Directors Are Engaging People, Changing Cultures, Driving Efficiency & Sustaining Excellence!

Engage People, Change Cultures, Drive Efficiency & Sustain Excellence For Continuous Process & Business Improvements: Build & Maintain A Culture Of Process Excellence, Engage People Throughout Change, Integrate New Technology & Automation Wisely, Sustain Momentum, Win Leadership & Grassroots Buy-In & Effectively Evidence Success To Drive Lean Improvements, Skyrocket Employee Engagement, Optimise Efficiencies & Propel Results

A One-Day Conference & Networking Event, 17th September 2019, One America Square, London

Engage Grassroots & Leaders, Cultivate A Proactive Culture, Assess New Technology & Seamlessly Integrate Lean Strategies For Continuous Process & Business Improvements That Endure Through Change, Boost Employee Engagement, Maintain Momentum & Propel Efficiencies

  1. Proactively Engage People During Change: Decrease resistance to change and achieve process and business excellence through periods of significant change
  2. Change Mindsets & Behaviours For A Culture Of Process Excellence: Innovative and fresh culture change strategies to help you cultivate a culture of empowered, motivated problem-solvers
  3. Integrate New Tech With Justification! Transform organisations with realistic tech integration strategies for slick, automated processes (and understand when the process needs improvement first)
  4. Continuous Improvement Strategies Which Endure & Inspire: Create robust, self-sustaining processes that maintain momentum for ongoing business transformation and staff buy-in
  5. Demonstrate Tangible Results, Evidence Success: Effective measurement strategies to objectively determine ROI, bottom-line impact, onsite excellence and customer and employee value-added
  6. Win Leadership Buy-In: Transform senior staff and stakeholders into engaged change innovators for improvements that are sustained from the top
  7. Resonate With The Shop Floor: Overcome the ‘what’s in it for me’ mentality for teams that proactively support and are excited about change
  8. Mistakes, Challenges, Barriers, Disruptors! Real-life, practical strategies and lessons learnt for overcoming the inevitable hurdles in your process improvement journey
  9. End-To-End Process Improvement? Implementing the entire journey through from conception and planning to execution and ongoing momentum for long-term change

PLUS! This Process & Business Improvement Conference Also Features:

  • 22 Process Excellence Directors Take To The Stage For 1 Compact, Time-Efficient Day
  • 2 Q&A Panel Discussions: Culture Change Thought-Leaders & Overcoming Hurdles In Practice
  • Customer, ROI & Onsite Excellence Measurement Breakouts
  • 5 Facilitated Peer-To-Peer Discussions Covering: Schools Of Thought,  Agile, Avoiding Change Fatigue, Customer Experience, Cross Cultural Settings
  • Interactive Voting & Open Q&A
  • Senior-Level Networking

"Great opportunity to learn from others' experiences!"

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“Useful and thought provoking!”

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“Excellent knowledge in one room. Good networking.”

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22 PEX & Business Improvement Directors Speaking In 1 Day: Process Improvement Through Change • Driving Culture Change • Technology & Automation • Continuous Improvement • Measuring Improvement Results • Win Over Leaders • Engage Grassroots • Overcoming Hurdles In Practice • End-To-End Process Improvement

Engage People, Change Cultures, Drive Efficiency & Sustain Excellence For Continuous Process & Business Improvements

Build & Maintain A Culture Of Process Excellence, Engage People Throughout Change, Integrate New Technology & Automation Wisely, Sustain Momentum, Win Leadership & Grassroots Buy-In & Effectively Evidence Success To Drive Lean Improvements, Skyrocket Employee Engagement, Optimise Efficiencies & Propel Results. A One-Day Conference & Networking Event, 17th September 2019, Museum Of London Docklands, London

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08.30 Registration, Morning Coffee & Objective Setting

09.00 GIC Welcome & Morning Chair’s Opening Remarks

CHANGE & PROCESS IMPROVEMENT - DOUBLE PERSPECTIVE

09.20 Proactively Engage People During Change To Increase Process Improvement Readiness, Decrease Resistance & Continually Drive Momentum

09.20 Perspective One: Curtis Carson, Head of Engineering Development System, Airbus Defence & Space Holdings

09.40 Perspective Two: Tolga Gunel, Head of Business Improvement Program, Premier Foods

DRIVING CULTURE CHANGE - PANEL DISCUSSION & Q&A

10.00 Create & Maintain A Mindset Of Process Excellence Across Your Organisation For A Constant Improvement Environment Of Engaged Thought-Leaders

Carolyn Lum, Senior Vice President, Head of Philips Excellence/Continuous Improvement, Philips

Stuart Day, Head of Continuous Improvement, Network Rail
Emma-Jane Daly, Programme Director for Business Improvement, Ofwat

Annie Parry, Head of Continuous Improvement, REED

Jim Nicholls, Head of Organisational Effectiveness & Change, Specsavers

10.40 Morning Refreshment Break With Informal Networking

TECHNOLOGY & AUTOMATION

11.10 When & Where To Implement New Technologies & Automation For Processes That Are Ahead Of The Curve, Sustain Continuous Improvement & Drive Ultimate End Goals
Vasudev Kulkarni, Head of Process Improvement & RPA, AXA

CONTINUOUS IMPROVEMENT - DOUBLE PERSPECTIVE

11.30 Create Robust, Self-Sustaining Processes That Propel Themselves & Organisations Forward For Effective Process Excellence That Endures & Inspires
11.30 Sanjay Bhasin, Head of Continuous Improvement, Her Majesty's Prison & Probation Service

11.50 Thomas Chaidas, Head of Continuous Improvement, Europe, Staples

12.10 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@processexcellenceconference.com.

HOT TOPIC BREAKOUT DISCUSSIONS

12.40 Breakout Discussions

A) Agile
Gerry Meegan, Global Director IT & Integrated Services Process Excellence, The Coca-Cola Company

B) Customer Experience Results
Sacha Reay, Head of Continuous Improvement, Naked Wines

C) Process Excellence In Cross Cultural Settings
Sally van Opstal, Director, International Wholesale Operations, Forecasting, Sales Analytics, Coach

D) Schools Of Thought

E) Avoiding Change Fatigue
Isabelle Haigh, Head of Gas Transmission Transformation Programme, National Grid

13.00 Lunch & Informal Networking For Speakers, Delegates & Partners

14.00 Afternoon Chairs’ Opening Remarks

Karen Vaughan, Head of Continuous Improvement (Logistics), Royal Mail

MEASURING IMPROVEMENT RESULTS

14.10 Efficiently Measure Results Of Improvements To Successfully Evidence Process Excellence With Real Facts
Steffan Speer, Business Improvement Director, Morgan Sindall

ENGAGING GRASSROOTS - DOUBLE PERSPECTIVE

14.30 Resonate With Your Shop Floor Workers By Implementing Processes They Want & Need For A Culture That Welcomes & Encourages Process Excellence

14.30 Perspective One: John Bilsland, Head of Continuous Improvement, Network Rail

14.50 Perspective Two: Annie Parry, Head of Continuous Improvement, REED

15.10 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@processexcellenceconference.com.

15.40 Afternoon Refreshment Break With Informal Networking

WIN OVER LEADERS

16.10 Drive Authentic Improvement Across The Organisation By Engaging Leaders & Impressing Stakeholders For Process Excellence Driven & Maintained From The Top
Salla Heinonen, Global Head of Continuous Improvement, Merck Sharp & Dohme (MSD)

OVERCOMING HURDLES - PANEL DISCUSSION & Q&A

16.30 Explore Real-Life Experiences Of Challenges, Barriers & Disruptors To Process Improvement: Mistakes Made & More Importantly, Lessons Learnt!

Stuart Anwyl, Head of Operational Excellence, Balfour Beatty

Carolyn Lum, Senior Vice President, Head of Philips Excellence/Continuous Improvement, Philips

David Grindel, Senior Project Manager (Apprenticeships) & Associate Lecturer, School of Business Law & Communication, Solent University

Alex MacPhie, Director of Quality HSE & Business Improvement, JDR Cable Systems

 

PROCESS IMPROVEMENT - END-TO-END JOURNEY

17.10 Consider The Complete Improvement Shift From Conception, Planning & Execution Through To The Results For Sustained Improvements
Speaker To Be Announced, Please Check The Website For Updates

17.30 Chair’s Closing Remarks & Official Close Of Conference

Get Involved With The Process & Business Improvement Conference

Can you help organisations boost their process excellence and increase business improvements? For more information on how to get involved, please call +44 (0) 20 3479 2299 or email partner@processexcellenceconference.com.

Book an exhibition stand and two delegate passes before the end of play today for only £2,299 (Save £500)Click here to book your stand. Exhibition space is limited and will be issued on a first-come, first-served basis.