Engage People, Drive Tech Efficiencies, Change Cultures & Embed Real, Lasting Improvements With Brand New & Improved, Streamlined & High-Performing Continuous Process Excellence & Business Improvements
9th February 2023, Hilton Kensington, central London
08.30 Registration, Informal Networking & GIC Opening Remarks
09.20 Morning Co-Chairs’ Opening Remarks
Will Burrows, Continuous Improvement & Process Efficiency Manager, Halfords
09.30 Secure Business-Critical & Continued Buy-In From Leadership With Authentic & Meaningful Communication & Messaging Strategies Which Truly Embed CI Into Your Organisation
Dr Sanjay Bhasin, Head of Continuous Improvement – Probation Service, HM Prison & Probation Service
09.50 Engage People, Motivate Teams, Change Cultures & Embed Real Improvements For Sustained & Successful Process Excellence & Business Improvements
Carmella Delargy, Head of Continuous Improvement, Vitality
John Gallifant, Head of Operations, ODEON
Weronika Ortyl, Associate Director, Business Improvement, AstraZeneca
Louise Loudon, Head of Business Excellence, Siemens
Simon Evans, Business Performance Director, Vitality
Harriet Herman, Head of Business Change, AXA – Global Healthcare
Katie Entwistle, RPA DevOps Senior Specialist, Oxford City Council
Gavin Thompson, Process Architect, Liberty Speciality Markets
10.20 Bonus Session; Reserved For Exclusive Conference Partner
10.35 Morning Refreshment Break With Informal Networking
11.05 Bonus Session; Reserved For Partners In Performance
11.20 Develop Brand New, Streamlined & High-Performing CI Initiatives Which Maximise Sustained Change
Gavin Thompson, Process Architect, Liberty Speciality Markets
11.40 Assess & Evaluate Existing & Evolving Methodologies & Innovations In Agile, Lean, Six Sigma, Waterfall & Scrum For Tailored & Flexible Yet Robust Business Improvement Frameworks
Tony Caink, Head of Lean Portfolio Management, Nationwide Building Society
Mark Homans, Director of Strategy & Operations, Santander UK
12.00 Case Study
Tony Caink, Head of Lean Portfolio Management, Nationwide Building Society
12.20 Assess, Accelerate & Simplify Your Organisation’s Continuous Improvement Journeys By Harnessing New & Cutting-Edge Tech
Scott Worth, Senior Digital Enablement Manager, Central England Co-operative
12.40 Lunch & Informal Networking For Speakers, Delegates & Partners
13.10 Informal Breakout Discussions
A) Agile
B) Lean Six Sigma
C) Legacy
13.40 Afternoon Co Chairs’ Opening Remarks
Azeeza Sunmonu, EMEA Commercial Operations & Lean Leader, GE Healthcare
Will Burrows, Continuous Improvement & Process Efficiency Manager, Halfords
13.50 Maximise Successful & Sophisticated Automation & Machine Learning In Your CI Initiatives To Prove Value & Drive Business Impact
14.10 Power Process Excellence With Actionable Insights Around The Efficient Gathering, Handling & Use Of Data To Positively Impact The Customer & The Company
Alexandra-Ramona Balas, Senior Delivery Manager (RPA), Paddy Power Betfair
14.30 Bonus Session; Reserved For Exclusive Conference Partner
15.10 Afternoon Refreshment Break With Informal Networking
15.40 Strategically Evaluate Progress, Productivity & Performance With Watertight Measurement Tools & Metrics Which Cut-Through & Evidence Real Improvements
16.00 Identify, Navigate & Overcome Barriers To Change By Exploring Real-World Lessons Learned & Tips For Future Successes
Tony Blanch, Quality & Business Improvement Director, Network Rail
Baljit Dhillon, Head of Change, British Gas Services & Solutions
Nicole Preston, Head of Operational Excellence, Balfour Beatty plc
Scott Worth, Senior Digital Enablement Manager, Central England Co-operative
Natalie Hall, Head Of Operations, The York Gin Company
Saima Satti, Global Head of Exams Business Improvement, British Council
16.40 Afternoon Co-Chairs’ Closing Remarks & Official Close Of Conference